Insights on AI Sales Coaching, Field Rep Performance & Conversation Analytics

Explore the Echow Blog for expert insights on AI-powered sales coaching, field rep performance, in-person conversation analytics, and the future of outside sales.

Artificial intelligence

How to Use AI to Deliver Personalized Feedback to Every Rep

AI-powered sales coaching tools are transforming how managers deliver personalized feedback at scale. Learn how conversation analytics, performance metrics, and machine learning help tailor coaching to every rep’s unique style—driving faster improvement and higher win rates across your field sales team.
Sophia Reynolds
April 24, 2025
4 min read
Performance

What to Say in a Sales Visit: Lessons from Conversation Analytics

What separates good sales visits from great ones? Data from AI-powered conversation analytics reveals the key phrases, talk tracks, and timing that top-performing reps use. Learn what to say—and when to say it—to build trust, uncover needs, and close more deals in the field.
Liam Carter
April 20, 2025
3 min read
Field Sales

Top 5 Challenges Field Sales Reps Face—and How to Overcome Them

Field sales reps deal with unique challenges that can make or break performance—from limited coaching access to scattered customer data. Discover the top five issues they face today, and how AI-powered tools like Echow help overcome them with real-time insights, performance tracking, and scalable coaching.
Sophia Reynolds
April 12, 2025
6 min read
Performance

What High-Performing Field Reps Say (and Do) Differently

Top-performing field sales reps consistently close more deals—but what exactly sets them apart? Learn the communication patterns, talk tracks, and behaviors that define elite field reps, and how AI sales coaching tools like Echow help your whole team level up.
Liam Carter
April 2, 2025
6 min read
Performance

Key Sales Metrics Every Field Manager Should Track

Tracking the right sales metrics is crucial for coaching, performance management, and hitting targets. Discover the top KPIs every field sales manager should monitor—and how AI-powered platforms like Echow turn raw data into real-time coaching and growth opportunities.
Liam Carter
March 22, 2025
5 min read
Performance

The Power of Post-Visit Sales Analysis for Deal Acceleration

Post-visit sales analysis is the secret weapon for accelerating deals and improving win rates. Discover how AI-powered tools like Echow capture, analyze, and surface key insights from every field interaction—helping reps follow up smarter, coach faster, and close more deals.
Sophia Reynolds
March 16, 2025
6 min read
Artificial Intelligence

Improving Performance with Conversation Intelligence

Conversation intelligence is changing the game for field sales teams by turning in-person interactions into powerful coaching data. Learn how AI-powered tools like Echow help sales managers track performance, spot coaching moments, and elevate every field rep—from new hires to top performers.
Liam Carter
March 12, 2025
5 min read
Sales

Does Time Spent in the Home Impact Sales? Top Closers Average 2 Hours

The data reveals a significant correlation between increased time spent in the home and higher closing rates.
Liam Carter
March 12, 2025
2 min read
Artificial intelligence

What Is Real-Time Sales Coaching and Why It Matters in 2025

Real-time sales coaching helps field reps improve performance faster by delivering actionable feedback immediately after a customer interaction. Learn how AI-powered tools like Echow are enabling smarter, data-driven coaching that drives results—while shortening feedback loops and scaling impact.
Liam Carter
March 3, 2025
7 min read
Sales

Mastering HVAC Sales: 5 Best Practices for Closing More Deals

Success in HVAC sales requires adaptability and readiness for any challenge in the field. Discover how reps can turn every interaction into an opportunity to build trust and deliver value.
Sophia Reynolds
February 22, 2025
3 min read
Tips

Coaching Field Reps Remotely: Tools, Tips & Workflows

Remote coaching is no longer a compromise—it's a competitive advantage. Learn how to effectively coach field sales reps without being on-site using the right tools, AI-driven insights, and proven workflows that scale support, improve performance, and eliminate travel.
Sophia Reynolds
February 8, 2025
6 min read
Tips

The 4 Best Techniques for Overcoming Sales Objections in the Trade

Objections aren’t obstacles—they’re chances to build trust, solve customer pain points, and close more deals. Explore proven techniques, backed by insights from over 20 million sales conversations, to turn objections into opportunities for success.
Sophia Reynolds
February 2, 2025
5 min read
Sales

13 Essential Field Sales Coaching Tips

Discover 13 key coaching strategies to elevate your field sales team's performance—from setting SMART goals and fostering autonomy to leveraging data-driven insights.
Liam Carter
January 5, 2025
3 min read
Legal

Is It Legal to Record Customer Conversations at Home?

Guide your team on obtaining proper homeowner consent before recording conversations in their home.
Sophia Reynolds
December 8, 2024
4 min read
Artificial intelligence

AI Sales Coaching vs. Traditional Ridealongs: What You Need to Know

Discover how AI-powered sales coaching compares to traditional ridealongs in the field. Learn why sales leaders are replacing time-consuming ridealongs with scalable, data-driven coaching platforms like Echow—boosting rep performance while cutting down on travel and guesswork.
Sophia Reynolds
November 6, 2024
7 min read

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